In order to process your purchase, your name, postal address, email address and phone numbers are all captured within this website. This information will be stored indefinitely. If you would like this information removed, please email

This website processes payments via WorldPay or Paypal. Toko Jewellery Ltd does not store your credit card details.

You will not be automatically added to our mailing list. If you would like to receive our emails, please subscribe via the sign-up on our website and receive 10% off your first full priced order.

If you sign up to our mailing list, you can expect to receive occasional emails showcasing new collections and promotional offers. Your first name, surname and email address will be kept within the professional mailing list we subscribe to. Toko marketing personnel are the only people to have access to this list.

We will not sell, trade or rent your personal information to other companies, nor do we share such information. Your name and email address will remain in this list until you choose to unsubscribe, either by using the UNSUBSCRIBE link at the bottom of our emails or by contacting us:

If you would like to update your details or contact us at any time to ask about what we are holding, or have your details removed entirely from the mailing list please email


In the event of a complaint we promise to deal with you in a fair, confidential and effective manner. Your complaint will be acknowledged within 3 working days and you will be informed of our progress at all stages of resolution. Customer satisfaction is a priority at Toko and will always make every effort to resolve any dispute in a positive manner.

If you have any queries concerning our Terms and Conditions, please contact us on


Please telephone us on 020 8332 6620, email us at or write to us at 18 Brewers Lane, Richmond, Surrey TW9 1HH.
Toko Jewellery is a limited company, registered in England and Wales, no. 07504348.

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